Disclaimer and site information
General Terms & Conditions
1. Before making a purchase, please carefully review your individual selection, and which attractions you have purchased for. Once purchased, tickets cannot be exchanged, refunded, or returned.
2. Once you have printed your tickets, please keep them in a safe place *as we cannot accept duplicates, copies or other alternative tickets of any kind*.
3. All major credit and debit cards are accepted (VISA,MasterCard, Maestro).
4. All online purchases can only be shipped to the registered card holders address.
5. All prices are correct at the time of publishing. However, they are subject to change without prior notice.
6. Parties of 15 or more persons constitute a group. Additional products and special rates are available for group booking tickets in advance by telephoning 01993 811091.
7. Guest are reminded that for technical, or operational reasons, some facilities may be removed or closed or entertainment cancelled and/or altered at any time. Blenheim Palace reserves the right to change the programme of attractions and entertainment if at any time it is deemed necessary or appropriate to do so.
8. All guests entering Blenheim Palace, Park or Gardens must have a valid entrance ticket.
9. Blenheim Palace reserves the right, at it's absolute discretion, to refuse entry or admission or to remove from Blenheim Palace any visitor.
10. The booking reference is confirmation of acceptance of the booking.
11. Photography is allowed for non-commercial private use.
Hamper Terms & Conditions
All hampers should be reserved 72 hours in advance.
All cancellations should be notified no less than 48 hours prior to the date of collection at Blenheim Palace.
Any cancellations for which we are not notified 48 hours in advance are non-refundable.
All lunch and afternoon tea hampers are collected from The Water Terraces main till area, please present your eTicket or confirmation email on arrival.
Course fishing terms and conditions
open from 07.00am-Dusk.
All boats MUST be returned to the boathouse at the end of your day.
Keep Nets are NOT permitted.
Ground baiting is prohibited and when fishing for Pike NO live bait is permitted.
No lead weights are allowed.
Suggested baits are: spinners; leuves, dead bait, mackerel (good for Pike); luncheon meat; sweetcorn; red and white maggots and bread.
A maximum of three persons are allowed in each boat.
All children (under 16) must be accompanied by an Adult.
Dogs are NOT allowed in the boat.
Life Jackets can be made available on request.
Children under 16 should wear Life Jackets, these can be supplied by us at no extra charge.
Bank fishing is NOT permitted, other than for local residents of Woodstock & Bladon.
Blenheim Palace does not accept responsibility for loss or damage to any personnel effects.
Rods & tackle are not supplied.
Due to Health and Safety no naked flames i.e. BBQ?s; camping stoves etc are allowed on the boats
Trout fishing terms and conditions
Rods & tackle are not supplied.
Hooks to be no larger than size 10 and barbless.
No fish to be taken from the water unless killed.
All Brown Trout to be returned.
First fish of your limit to be killed.
Dogs not allowed.
No cleaning and gutting of fish on premises.
Children under the age of 12 must be supervised by an adult.
Toilets are available at The Pleasure Gardens.
Fishing is available from 07:00 hrs to dusk or 21:30hrs.
Entry via Woodstock Town Gate.
Exit via Eagle Lodge.
This website is designed to work on all screen resolutions above '1024 x 768' pixels. It is best viewed at a colour depth of 16-bit or greater. The site has been programmed for consistency between resolutions.
The site follows W3C guidelines and has been programmed to make extensive use of stylesheets for optimum performance on Internet Explorer 6 and above on PC, Firefox, Opera, Chrome and Safari on both PC and Mac.
The site has been designed to try and maximise accessibility for all users. It has been designed to meet the W3C's accessibility guidelines as far as possible (fully meeting the 'A' standard and partially meeting the 'AA' standard), and also using the RNIB's "See it Right" standard.
Terms and conditions
1. Acceptance of Terms
Your access to and use of the Blenheim Palace website ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
3. Changes to Website
Blenheim Palace reserves the right to:
change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Blenheim Palace should not be liable to you for any such change or removal; and
change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
4. Links to Third Party Websites
The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
All copyright, trademarks and all other intellectual property rights in the Website and its contents (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Blenheim Palace or otherwise used by Blenheim Palace as permitted by law.
In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
6. Disclaimers and Limitation of Liability
The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, Blenheim Palace will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
Blenheim Palace makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Blenheim Palace for death or personal injury as a result of the negligence of Blenheim Palace or that of its employees or agents.
You agree to indemnify and hold Blenheim Palace and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Blenheim Palace arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of the Website.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court or competent jurisdiction then such Terms and Conditions shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive juridiction of the English courts.
Blenheim Palace is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.
The purpose of this statement is to explain to you what personal information we collect and how we may use it.
Blenheim Palace gathers information from users of this web site automatically and when you decide to provide us with information, for example, when you complete a form on the Blenheim Palace website.
We also monitor this site's access log information and the connection address from the Internet address you are connecting from is automatically included within that.
Blenheim Palace does not share this data with third parties.